Effective Date: October 14, 2026
Welcome to Chu Eye Institute. These Terms and Conditions govern your access to and use of the website https://chueye.com/ and its online resources. By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please discontinue using the website.
1. Use of This Website
This website provides general information about Chu Eye Institute, its eye care services, physicians, facilities, appointment scheduling, and patient resources.
You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation, compromise its security, or infringe upon the rights of others.
You must not:
Use the website for fraudulent, unlawful, or unauthorized activities.
Attempt to gain unauthorized access to the website or its systems.
Submit false, misleading, or inaccurate information through website forms.
Disrupt the website’s functionality or interfere with other users’ access.
2. Medical Information Disclaimer
The information provided on this website is intended for general educational and informational purposes only. It may include information about eye conditions, treatments, surgical procedures, and other eye care services.
The content on this website is not intended to replace professional medical advice, diagnosis, or treatment. Your individual medical needs should be evaluated by a qualified healthcare professional.
Always seek the advice of your physician or another qualified healthcare provider regarding any medical condition or treatment. Never disregard professional medical advice or delay seeking it because of information found on this website.
If you are experiencing a medical emergency, seek immediate medical attention or contact emergency services.
3. No Doctor–Patient Relationship
Accessing this website, reading its content, or submitting a general inquiry does not automatically establish a doctor–patient relationship with Chu Eye Institute or any of its physicians.
A professional relationship is established only through the appropriate clinical process and acceptance by the relevant healthcare provider.
Do not use general website forms or email communications to submit information requiring urgent medical attention.
4. Appointments and Scheduling
Our website may provide links or tools that allow you to request or schedule appointments.
Appointment requests are subject to confirmation and availability.
Submitting an appointment request does not guarantee an appointment.
You are responsible for providing accurate contact and scheduling information.
Please contact our office directly if you need to confirm, reschedule, or cancel an appointment.
Appointment availability, physician schedules, and services may change without prior notice.
Chu Eye Institute is not responsible for delays caused by technical issues involving third-party appointment scheduling platforms, although we will make reasonable efforts to direct users to the appropriate resources.
5. Patient Information and Privacy
We respect the privacy and confidentiality of our patients. The collection, use, disclosure, and protection of patient information are governed by our Privacy Policy and applicable privacy laws.
Health information may be used or disclosed for purposes such as treatment, payment, healthcare operations, appointment reminders, and other purposes permitted or required by law.
For additional information about how we handle protected health information and the rights available to patients, please review our Privacy Policy.
Please avoid submitting sensitive medical or personal information through general website forms unless the relevant communication channel is specifically intended and secured for that purpose.
6. Payment and Insurance Information
Information about insurance participation, financing options, and payment arrangements may be available through our website or office.
Insurance coverage and benefits are subject to the terms of your individual insurance plan.
Coverage information provided on the website is general and does not guarantee reimbursement or payment by an insurance provider.
Patients are responsible for confirming their coverage, applicable deductibles, copayments, and other financial obligations with the relevant parties.
Charges and payment arrangements may vary depending on the services provided and the applicable agreements.
Please contact our office or your insurance provider for clarification regarding specific billing or coverage questions.
7. Website Content and Intellectual Property
Unless otherwise indicated, the text, graphics, photographs, logos, design elements, and other materials available on this website are owned by or used with permission by Chu Eye Institute or the relevant rights holders.
You may access and use website content for personal, non-commercial informational purposes.
You may not reproduce, distribute, modify, republish, commercially exploit, or otherwise use website content without the appropriate prior authorization, except where permitted by applicable law.
All trademarks, service marks, and logos displayed on this website remain the property of their respective owners.
8. Third-Party Websites and Services
This website may contain links to third-party websites or services, including appointment scheduling platforms, patient referral portals, insurance resources, and other external services.
These third-party websites operate independently and may have their own terms, privacy policies, and security practices.
Chu Eye Institute does not control all third-party content or services and is not responsible for their availability, accuracy, policies, or practices. Your use of third-party websites is subject to their applicable terms and conditions.
9. Website Availability and Accuracy
We make reasonable efforts to keep the website information accurate, current, and accessible. However, we do not guarantee that all content will always be complete, accurate, uninterrupted, or free from errors.
Services, physician information, office details, website features, and other content may be updated or changed at any time.
We reserve the right to modify, suspend, or discontinue any portion of the website without prior notice, where permitted by applicable law.
10. Limitation of Liability
To the extent permitted by applicable law, Chu Eye Institute shall not be liable for losses or damages arising from your use of, or inability to use, this website; reliance on general website information; website interruptions or technical errors; or your use of third-party websites and services.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law. These terms do not limit any rights or remedies that patients may have under applicable law.
11. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses arising directly from your unlawful use of the website, your violation of these Terms and Conditions, or your infringement of another person’s rights.
This provision does not apply to the extent that liability arises from our own negligence, misconduct, or other circumstances for which applicable law does not permit such responsibility to be transferred to you.
12. Changes to These Terms and Conditions
We reserve the right to update or revise these Terms and Conditions from time to time.
Any revised version will be posted on this page with an updated effective date, where appropriate. Your continued use of the website after revised terms are posted constitutes acceptance of those changes to the extent permitted by applicable law.
We encourage you to review this page periodically.
13. Governing Law
These Terms and Conditions shall be governed by the applicable laws of the State of Texas and the relevant federal laws of the United States, without overriding any mandatory legal protections or requirements that apply.
Any disputes relating to the use of this website will be handled in accordance with applicable law.
14. Contact Information
If you have questions about these Terms and Conditions or need assistance with appointments or website-related inquiries, please contact us.
Chu Eye Institute
3017 West 7th Street, Suite 210
Fort Worth, TX 76107, USA
Phone: 817-348-9090
Website: https://chueye.com/
For questions concerning the privacy of your medical information, please contact our office directly.
By continuing to use this website, you acknowledge that you have read and understood these Terms and Conditions.
